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Leading and Managing People in 21st Century Organisations

University

£1500.00

Description

The ability to lead a team and manage people is essential to business success and most people at some point in their career will be asked to lead and manage a group of people.

This practical course will develop your awareness of what is different about managing people and provide knowledge about the roles, responsibilities and skills of a manager.

There will also be guidance on how you can start to develop your own management style by exploring and gaining greater understanding of how you view the world and how this will influence your approach to people management. The course will introduce you to the specific tools and techniques to manage the day to day and to motivate individuals and teams to give great performance and for how to handle performance issues.


https://www.chi.ac.uk/business-school/executive-short-courses

 

Detailed Description

Course Title: Leading and Managing People in 21st Century Organisations

Course Start Dates: Flexible

Course Duration: 5 days
Course Hours: 6 hours per day

Course Tutors: University of Chichester Faculty Tutors, Guest Speakers

Course Venue: University of Chichester campuses or off site by prior arrangement

Certificate: Certificate in Leading and Managing People in 21st Century Organisations

Awarded by: University of Chichester

Price: £1500 per person

Delivery mode: Face-to-face dependent on COVID Restrictions and University policy

Includes: Course materials and certificate of attendance

Minimum number: 16

Maximum number: 6

 

For further information on this course contact:

Paula Jenkins
[email protected]
Mobile:(+44) 07780 436059
Office:  (+44) 01243 812048

 

 

Highlights:

  • Expert tuition from people managers and academics
  • Interactive learning
  • Small classes
  • Personal advice on development your management style

 

Course Overview:

The ability to lead a team and manage people is essential to business success and most people at some point in their career will be asked to lead and manage a group of people. This practical course will develop your awareness of what is different about managing people and provide knowledge about the roles, responsibilities and skills of a manager. There will also be guidance on how you can further develop your own management style by exploring and gaining greater understanding of how you view the world and how this will influence your approach to leading and managing people. The course will introduce you to the specific tools and techniques to manage the day to day and to motivate individuals and teams to give great performance and for how to handle performance issues.

 

Who is this course for?

This practical course is for anyone who is a people manager at a supervisory or junior management level. It is also suitable for those individuals who aspire to manage people in future and would like to know more about what it involves.

 

Course Content:

Leader versus manager

  • Situational leadership and influential contemporary leadership theories
  • The roles and responsibilities of a manager
  • Managing effective teams and understanding team dynamics

 

Management styles

  • Different approaches to the management of people
  • Developing my management style-exploring my view of the world

    Self awareness

    Emotional Intelligence

    Resilience

  • The psychology of people management

  The psychological contract

  Motivation and performance

  The lessons from neuro science and behavioural science

  Positive psychology 

  • Managing virtual teams

 

Managing the Team

  • The nature of teams - what makes a great team?
  • Bringing a team together
  • Working collaboratively for high performance
  • Handling conflict
  • Enhancing the customer and employee experience

 

Skills, tools and techniques for the day to day management of people

  • Giving direction and setting goals
  • Instruction giving
  • Delegating
  • Influencing and persuasion
  • Planning and Organising
  • Decision making
  • Communication and Feedback

  

Managing Individual Performance

  • Encouraging high performance
  • Managers as coaches
  • Having constructive conversations
  • Dealing with performance issues

 

Managing and Taking People Through Change

  • The change process and individuals
  • My role in change management