Many organisations struggle to effectively enhance the performance of their employees. A performance management approach and system that suits the organisational context and that links with the organisation’s strategic goals as well as recognising the needs of individuals is key to competitive advantage and sustainable business success.
This course will equip you with the HR knowledge and skills to deliver a performance management system which is appropriate for the context of the organisation and focuses on the necessary knowledge and skills for successful implementation.
Detailed Description
Course Title: Certificate in Performance Management
Course Start Dates: Flexible
Course Duration: 5 days
Course Hours: 6 hours per day
Course Tutors: University of Chichester Faculty Tutors, Guest Speakers
Course Venue: University of Chichester campuses or off site by prior arrangement
Certificate: Certificate in Performance Management
Awarded by: University of Chichester
Price: £1500 per person
Delivery mode: Face-to-face dependent on COVID Restrictions and University policy
Includes: Course materials and certificate of attendance
Minimum number: 6
Maximum number: 20
For further information on this course contact:
Paula Jenkins
[email protected]
Mobile:(+44) 07780 436059
Office: (+44) 01243 812048
Highlights:
- Expert tuition from people managers and academics
- Interactive learning
- Small classes
- Personal advice on development your management style
Course Overview:
Many organisations struggle to effectively enhance the performance of their employees. A performance management approach and system that suits the organisational context and that links with the organisation’s strategic goals as well as recognising the needs of individuals is key to competitive advantage and sustainable business success.
This course will equip you with the HR knowledge and skills to deliver a performance management system which is appropriate for the context of the organisation and focuses on the necessary knowledge and skills for successful implementation.
Who is this course for?
This practical course is for anyone who is working in people management at a supervisory or management level and would like a much deeper understanding of the performance management process. It is also suitable for those individuals who would like to formalise their experience with some specialist training and for HR practitioners who would like to extend or update their knowledge and skills in this important area of HR activity.
Course Content:
Performance management
- Traditional and contemporary approaches
- A strategic approach to Performance management
- Performance management systems
- The role of the line manager and HR
- The outcomes of effective performance management
- Performance, Development and Career conversations
- What is 360 feedback?
Fundamentals of a Successful Performance Review
- Setting the agenda
- Creating the right atmosphere
- Key skills
- Goal setting
- Action Planning
Managing Poor Performance
- Helping individual employees to improve performance
- Issues within under performance
- Ways forward when there is no improvement
Workforce Measurements of Performance Success
- Performance metrics
- Performance Management and Employee engagement
HR and Performance Management
Role and responsibilities
Involving stakeholders in design
Communication and process management
Data and systems
The digitisation of Performance Management
